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Tech Corner

Economics to Economical Values of AI: Part 2

In part 2 of this series, Dr. Swapnil Dambe talks about the adoption of AI, how AI is a hyperactive energy that can be used for the betterment of society.

Tech Corner

Economics to Economical Values of AI: Part 1

Digital experience expert, Dr. Swapnil Dambe talks about the economical values of AI from a strategic perspective in a 3 part series. Read part 1 here.

Drive to Reimagine

يلا! (Yalla!) How to build an an Arabic chatbot in 2024 with no code

For more than 300 million Arabic speakers in the world, our chatbot platform has an efficient NLP engine trained in the Arabic language offering RTL support.

Future of CX

The 5 biggest myths about customer centricity

Co-founder of inspiration agency Nexxworks and social media agency Snackbytes, Steven Van Belleghem addresses the 5 biggest myths about customer-centricity.

Future of CX

Consumers are loyal to experience, not brands

Customers have no loyalty to a brand, they're loyal to the experience that they get from that brand. Catch Ted Rubin's insights on crafting such experiences.

Drive to Reimagine

Chatbot training at the speed of light!

Chatbot training in just 8 seconds? Use our cognitive search capability to train your chatbot using PDFs or URLs and fetch the data for your bot to answer!

Future of CX

Moments of Truth, Misery, & Magic

Seize every single moment of truth, even if they are moments of misery, it's an excellent opportunity to show that you and your organization are better!

Drive to Reimagine

Which is the best AI chatbot platform according to customers?

Customers pick and review the best chatbot platform. They love Engati's no-code, drag and drop user interface and enjoy its powerful features and ease of use.

Drive to Reimagine

3 steps to implement Business Intelligence systems

Real-time data is the need of the hour for Business Intelligence. But are your systems holding you back? Here’s how to empower your organization with chatbots.

Why business continuity planning is the most important thing

Future of CX

Why business continuity planning is in limelight?

Customer experience expert, and Titan of CX, Dan Gingiss addresses the sudden increase in the importance of business continuity planning triggered by pandemic.

Ways to discard tasks after timeouts with Redis keyspace notifications

Tech Corner

How to discard tasks after timeouts with Redis keyspace notifications?

Here's how to use Redis keyspace notifications events with spring boot to set up time-out mechanisms that discard tasks after surpassing the maximum wait time.

Future of CX

Don't let your customers fall in the expected experiences gap

Shep Hyken cautions against allowing customers to fall into the expectation gap; the gap in experiences between the companies they love your and your company.

Future of CX

3 easy steps to measure the impact of your customer experience

Jeanne Bliss, founder & CEO of Customer Bliss, talks about measuring the impact of your CX initiatives and showing your C-suite the bigger picture. Read now.

Tech Corner

GPT-3: A quick tour of this powerful language model

GPT-3 has a capacity of 175 billion machine learning parameters and can even write creative fiction. Learn all about OpenAI's latest language training model.